*Keep scrolling down the page beyond the announcement to access the rest of the webpage if you are looking for the request an appointment form or services provided.
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SPECIAL ANNOUNCEMENT UPDATE - CURRENTLY ON MATERNITY LEAVE
Hello my Fantastical Friends and Furry Beasts,
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I'm very excited to announce that I will be welcoming my own fantastic beast into the world in the next two weeks. Unfortunately, this will be making me unavailable for the next couple months. I plan on starting my maternity leave July 9th with a tentative return date at some point in October. I will be available to approve any prescription requests for established clients during this time if you order anything through my online pharmacy such as flea and tick medications, prescription food, etc.
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If you are an established client looking to get on the schedule for preventive care upon my return please let us know by filling out a request form and we will get you on a scheduling wait list.
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If you are a new client hoping to establish care in the future, please reach back out/resubmit an appt request mid-October. I will also try to make it clear on my website if/when I may be able to take on new clients again.
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I have included a list of emergency/urgent care facilities below for a quick reference if needed.nAgain, I apologize for any inconvenience and greatly appreciate your patience and understanding in the coming months as I learn how to raise a small human.
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Warmest regards,
Dr. Sarah
24/7 EMERGENCY REFERRALS:
​If your pet is experiencing a life threatening emergency please call the nearest 24/7 emergency facility near you to prepare them for your arrival and ensure they will be able to accommodate you.
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Maine Veterinary Medical Center
1500 Technology Way, Scarborough, ME 04074
(207)885-1290
https://mvmc.vet/emergency/
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Portland Veterinary Emergency & Specialty Care
739 Warren Avenue, Portland, ME 04103
(207)878-3121
https://www.pvesc.com/contact-directions/
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For non-life threatening situations which require urgent care, the following facilities are also available, but are not 24 hour facilities. I do believe they request calling prior to arrival to make an appt:
PetMedic Urgent Cares
Portland location - https://petmedicurgentcare.com/locations/portland-me/
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Freeport location - https://petmedicurgentcare.com/locations/freeport-me/
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Alternative mobile vet:
Vet At Your Door - https://share.google/0Maf7MAfRNrSaYTbV
Request an Appointment
Once the form below is submitted, we will contact you to arrange a confirmed appointment time. Requests are reviewed at the end of the day, so if your request is submitted after 5pm you may not hear from us until the following business day. Please check your spam folder in your email if you have not heard back from us within 48 hours. Please reach out by phone for more urgent requests and leave a detailed voicemail if we are not able to get to the phone. If your pet is experiencing a life-threatening emergency please seek out your closest emergency facility immediately.
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AUTO-FILLED FORMS ARE NOT ALWAYS ACCURATE. PLEASE REVIEW YOUR FORM BEFORE SUBMITTING AND ENSURE YOU HAVE INCLUDED YOUR CITY AND ZIP CODE.
Appointment Policies
- All clients will be called to confirm the business day before your scheduled appointment. If we do not receive confirmation from you before the morning of your appointment, we reserve the right to reschedule.
- The owner(s) of the pet must be present for the appointment.
- If the owner(s) is under the age of 18, then his/her guardian must be present in order for us to perform any services on the property.
- Payment will be due in full on the day of your appointment. We currently accept cash, credit and debit payments.
- In the event of adverse weather conditions, we will always strive to keep our appointments. However, if the conditions are unsafe for travel, we reserve the right to reschedule your appointment to the soonest available date. We will contact you immediately if this decision has been made.
- We do ask that you ensure your driveway is cleared and accessible by your appointment time. If we can not safely access your house, we reserve the right to cancel your appointment (which may incur a fee depending on the situation).
Cancellation Policy
We understand that sometimes plans change or life just gets in the way and you need to cancel an appointment. We do ask for 24 hours notice when cancelling appointments to avoid incurring a $85 cancellation fee, which would be paid in advance of your rescheduled appointment.
